We have seen a recent surge in fraudulent emails and phone calls targeting Florida health care practitioners by impersonating the Department of Health or Division of Medical Quality Assurance (MQA). These scams leverage information about the licensure and enforcement processes to attempt to steal your personal or financial information.
If you have accidentally entered your credentials into any prompt or website that seems suspicious, or if you have been contacted by a suspicious caller or email, change your password immediately, gather the following information about the incident, and report it by calling the MQA Customer Contact Call Center at 850-488-0595 or emailing MedicalQualityAssurance@flhealth.gov.
- A description of the scam and how you were contacted.
- Screenshots of the phone call (with the timestamp and number).
- Photos of any documents or emails received (including the sender’s email or fax number).
- A copy of the envelope or bank charges, if applicable.
Thank you for helping us protect the integrity of Florida’s health care workforce.
