Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Help Center / I applied for a license but my application has not yet been approved. Can I add my application to my account?


Yes. When you register for a new MQA Online Services Portal account, you will be prompted to add any existing health care practitioner licenses or previously submitted applications to your account using your social security number, date of birth and mailing address zip code currently on file with the Department of Health. Follow the prompts to add your application to your account to easily submit supporting documentation and check the status of your application from your dashboard.