Frequently Asked Questions

Submit a written request to the Board of Pharmacy to remove the certification from your pharmacist license.

Please Note: If you choose to remove this certification from your license you will be responsible for completing the Continuing Education requirements for the current biennium. However, if you remove the certification at renewal you will not be responsible for completing the Continuing Education requirements for the following/upcoming biennium.

The certification is automatically renewed upon renewal of your pharmacist licensee. There is no additional fee required.

If you hold a 50-Year Pharmacist qualification on your Florida license, you are not required to submit any renewal fees with your notice. Please submit a letter with your renewal stating that you are a 50-Year Pharmacist and that you have fulfilled all of your CE requirements.

At the following address:

Department of Health
MQA Agency Clerk’s Office
4052 Bald Cypress Way, Bin CO1
Tallahassee, Florida 32399-3251

Please note that Account Id and Password are case-sensitive. You must enter the values exactly as they were provided. Use the "Shift" key to capitalize letters, not the "Caps Lock" key.

Yes. After you have successfully logged in, you can modify your password by selecting Update Login located on the side navigational menu.

Yes. After you have successfully logged in, you can modify your account id by selecting Update Login located on the side navigational menu.

There are many reasons why credit card information may not be accepted. Some suggestions for checking credit card data input are listed below. If you find that all data is complete and correct, but the card is still not accepted, try a different card. Be sure that you do not use any hyphens, “-“, underlines, “_”, or spaces when you type your credit card number.

Do not type text in the space provided for your credit card type, be sure that you click on/select your credit card type from the drop down list of acceptable credit cards.

Be sure to state the credit card expiration date correctly, with the slash and without spaces. An example of a month, year expiration would be: 09/03

There is no comparison between the name on your license and the credit card name. When typing the name on the credit card, be sure that you type it just as it appears on the card that was used to complete the other credit card information.

Be sure that all credit card data fields are completed.

The e-Renewal system will not allow you to change your status online. If you need to change your license status, you will be required to mail your renewal application and fee to the department for processing.

The department will mail a renewal notification to your last known address at least 90 days prior to the expiration of your license. Your license also indicates the date it will expire.

The Renew License link is only activated for practitioners who are in renewal. If you believe your license is in renewal and you do not have access to the online renewal system, please email the Department at Licensure_Services@doh.state.fl.us or call (850) 488-0595. Our Licensure Support Services staff is available to assist you Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Time

When you renew your license online, you will receive immediate confirmation that your renewal was received and processed successfully. In addition, online renewal allows you to use American Express, VISA, MasterCard or Discover to pay.