Frequently Asked Questions

Welcome to the Florida Board of Pharmacy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

Advice for AOL users.

Users of later versions of AOL may experience problems accessing links within the Medical Quality Assurance (MQA) Services page when inside AOL and using the AOL browser. This is caused by pop-up security features within newer versions of AOL. Try to avoid accessing MQA Services from within AOL. The way around the problem, once you have started AOL, is to minimize the AOL window and, from your computer’s desktop, open up an Internet Explorer or Netscape Navigator browser. Type the url directly on the address line of the browser and press Enter. You will be able to access all the features within the MQA Services page without experiencing problems.

How do I know if this website is secured?

This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. In addition to the thawte Trusted Site Seal, you will also see the emblem displayed in the browser. In Internet Explorer 6, the lock emblem can be found in the lower right-hand corner of the status bar. In Internet Explorer 7.0, the lock emblem can be found next to the address (URL) line. In FireFox and Netscape, the emblem can be found in both locations.

Will a background check be required to obtain a Sterile Compounding Pharmacy permit?

Fingerprints are not required for existing licensees, however new establishments will be required to submit fingerprints via Live Scan pursuant to Chapter 465.022 Florida Statues

Review the Status of my Application

You may check the status of your application in real time via our Online Services, using your User ID and password. If you lose your User ID and password, contact Licensure Support Services at (850) 488-0595 to get this information.

How do I record my intern hours?

Intern hours are recorded on the Internship Affidavit Report form attached to the application.

What additional continuing education requirements are necessary in order to administer the varicella zoster and influenza vaccine?

A 3-hour course each biennium offered by a statewide association of physicians in this state on the safe and effective administration of vaccines and epinephrine autoinjection.

When do the new continuing education requirements for certified immunizers go into effect?

Pharmacists are required to complete the 3-hour course for this biennium ending September 30, 2013.

Where can I obtain the required course for immunization administration?

The approved course can be located by clicking here. The Board of Pharmacy and CE Broker websites will be updated as additional courses become available.

Can I register for the NAPLEX® and MPJE® prior to graduation?

You may submit your registration prior to graduating, but the board will not confirm your eligibility until you meet all graduation requirements.

Can my score transfer to more than one state?

Yes, if the new state will accept a score transferred from another state, you may score transfer to more than one state. Please contact the state that you are seeking a score transfer to for information. Also, refer to the NAPLEX®/MPJE® Registration Bulletin for details regarding the score transfer program.

I registered online and received a confirmation number from NABPA®. Can I use this confirmation number to schedule an appointment?

No, the confirmation number is only used as proof of completing the online registration process. You will receive an Authorization to Test (ATT) identification number (via regular mail) from Thomson Prometric upon eligibility approval from the board.

When will I get the ATT?

You should receive your ATT within 45 days from the date you mail your application, if the application is complete and you have submitted the registration forms and fees to NABP®.

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